REFUND POLICY

At ZiqTech, we aim for complete client satisfaction. If, for any reason, you’re not entirely satisfied with the services provided, we offer a transparent refund policy.

Conditions for Refund:
  • Dissatisfaction with Work:
    • If a client is dissatisfied with the delivered work, they must communicate the specific reasons for dissatisfaction within a specified period (e.g., 7 days from project completion).
  • Inability to Deliver:
    • In cases where unforeseen circumstances or technical limitations prevent the completion or delivery of agreed-upon services.
  • Cancellation Before Commencement:
    • If the client cancels the project before any work has begun, a refund may be applicable, considering any administrative or preparatory work undertaken by ZiqTech.
Refund Process:
  • Claim Submission:
    • Clients must submit a formal refund request detailing the reasons for dissatisfaction.
  • Evaluation:
    • ZiqTech will review the request, assessing its validity based on the terms outlined in the refund policy.
  • Refund Approval:
    • Upon approval, refunds will be processed through the original payment method within a specified timeframe.
  • Timelines:
    • Refunds are typically processed within [2-10 Business days] from the date of approval. However, the actual time for the refund to reflect in the client’s account may vary based on the payment provider.
  • Partial Refunds:
    • Partial refunds may be considered in situations where only a portion of the services has been completed, minus any applicable fees for work already undertaken.
  • Exceptional Circumstances:
    • ZiqTech reserves the right to review and consider exceptional cases not explicitly covered by this policy.
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